Revolutionizing Access to Health Care: The Impact of 360 Virtual Visits at the CISSS de Laval

What is a 360 Virtual Tour?

1. Explanation of the technology:

   • A 360° virtual tour is a simulation of an existing location, generally composed of a series of videos or images.
   • It allows the user to move through the space and view it from all angles, creating an immersive experience.

2. Use in different fields, particularly in health:

   • In real estate, these tours help clients view properties remotely.
   • In healthcare, they are used to familiarize patients with facilities before their arrival, thereby reducing their anxiety.

The CISSS de Laval Project:

1. Presentation of the CISSS de Laval and its commitment to innovation:

   • The CISSS de Laval is a health establishment that focuses on providing integrated, quality services to the community.
   • Technological innovation is at the heart of their strategy to improve the care experience.

2. Objectives of the 360 virtual tour project:

   • The goal is to improve accessibility to facilities for patients and staff.
   • Staff training and patient familiarization with the facilities are also key objectives.

Benefits of 360 Virtual Visits in Healthcare:

1. Improved patient experience:

   • Virtual visits reduce patient anxiety by familiarizing them with the location before their visit.
   • They allow patients to navigate at their own pace and explore available services.

2. Training and orientation tool for staff:

   • New recruits can familiarize themselves with the facilities before starting their job.
   • This also serves as a continuing education tool for existing staff.

3. Facilities planning and management:

   • Virtual tours help with space planning and resource management.