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Revolutionizing Access to Health Care: The Impact of 360 Virtual Visits at the CISSS de Laval

The healthcare world is constantly evolving, always seeking to improve the patient experience and the effectiveness of care. In this quest for innovation, the CISSS de Laval turned to a promising technology: 360 virtual visits. This article explores how this technology is revolutionizing access to healthcare and improving the experience of patients and healthcare professionals.

360 virtual visit technology at the CISSS de Laval represents a significant advance in access to health care. It demonstrates the healthcare sector's adaptability and commitment to innovation, delivering tangible benefits for both patients and professionals.

What is a 360 Virtual Tour?

  1. Explanation of the technology:

    • A 360° virtual tour is a simulation of an existing location, generally composed of a series of videos or images.
    • It allows the user to move through the space and view it from all angles, creating an immersive experience.
  2. Use in different fields, particularly in health:

    • In real estate, these tours help clients view properties remotely.
    • In healthcare, they are used to familiarize patients with facilities before their arrival, thereby reducing their anxiety.

The CISSS de Laval Project:

  1. Presentation of the CISSS de Laval and its commitment to innovation:

    • The CISSS de Laval is a health establishment that focuses on providing integrated, quality services to the community.
    • Technological innovation is at the heart of their strategy to improve the care experience.
  2. Objectives of the 360 virtual tour project:

    • The goal is to improve accessibility to facilities for patients and staff.
    • Staff training and patient familiarization with the facilities are also key objectives.

Benefits of 360 Virtual Visits in Healthcare:

  1. Improved patient experience:

    • Virtual visits reduce patient anxiety by familiarizing them with the location before their visit.
    • They allow patients to navigate at their own pace and explore available services.
  2. Training and orientation tool for staff:

    • New recruits can familiarize themselves with the facilities before starting their job.
    • This also serves as a continuing education tool for existing staff.
  3. Facilities planning and management:

    • Virtual tours help with space planning and resource management.